Terms of Service.

What you’re buying

Rebuilt Studio offers three things, and these Terms cover all of them:

• Site Build Services (operator-quoted, $1,000–$5,000 typical). A complete website build delivered as source files (code and assets) for a single business, based on a preview we’ve produced. The build fee is quoted per project after we’ve designed it and finalized in writing before delivery; most rebuilds land between $1,000 and $5,000 based on scope. You own the files once delivered. Non-refundable after Delivery and the 72-hour acceptance window. See Section 4.
• Hosted ($9.99/month, optional). We deploy your site, host it on infrastructure we manage, wire up your domain, and connect the contact form to an email address you control. Small edits are included for the first 6 months. After that, an unlimited-edits tier is available at $50/month, same reply-and-we-handle-it flow. No install fee. Cancel any time and you keep the files. See Sections 5 and 6.

We are a design and build studio. We are not your lawyer, accountant, SEO agency, marketing agency, or IT department, and nothing we deliver constitutes legal, financial, or professional advice.

Eligibility and accurate information

You must be at least 18 and legally able to enter a contract in your jurisdiction. You represent that you are purchasing for a legitimate business you own or are authorized to act on behalf of. You must give us accurate information, business name, contact email, domain, billing details, and anything we ask for during intake. If the information you provide is wrong or incomplete and we have to redo work, additional fees may apply (Section 8).

Prohibited categories

We reserve the right to decline or cancel any order, with full refund, for businesses in categories we don’t serve, including: adult content, gambling, firearms, cannabis or CBD, payday lending, multi-level marketing, cryptocurrency trading or investment solicitation, weapons or explosives, or anything unlawful in the United States or Indiana. We may add categories to this list at any time; declined orders are refunded in full regardless of delivery status.

How we work together (async-only)

Rebuilt Studio operates asynchronously. We handle all coordination by email and through forms we send you. We don’t schedule meetings, phone calls, or video calls as part of any purchase covered by these Terms. This is a workflow preference, not a refusal to engage, if a dispute or issue arises that email can’t resolve, we’ll respond in writing and work toward resolution in good faith under Section 16.

If you need synchronous support, real-time consultation, or meeting-based project management, we are not the right vendor and you should not purchase.

Site Files purchase

When you purchase Site Files:

• Delivery. We deliver the files to the email or link you provide, typically within a reasonable period after purchase. “Delivery” means we’ve sent or made the files available for download, or, if you also purchased Install, we’ve deployed the site to your hosting account.
• Ownership (assignment). Upon our receipt of payment in cleared funds and Delivery of the files, we assign to you all right, title, and interest in and to the delivered Site Files, worldwide and in perpetuity. This assignment excludes: (a) Rebuilt Studio’s pre-existing templates, components, tooling, prompt libraries, internal systems, and any improvements or derivatives of them; and (b) third-party components (open-source libraries, fonts, icons, stock imagery) which remain governed by their own licenses, which pass through to you. To the extent Rebuilt Studio pre-existing materials are necessarily embedded in the delivered Site Files to make them functional, we grant you a perpetual, worldwide, royalty-free, non-exclusive license to use, modify, host, and display those embedded materials solely as part of the delivered Site Files for the business identified at checkout. You may not separate, resell, sublicense, or repackage those pre-existing materials.
• Third-party components. You are responsible for complying with the licenses that govern third-party components (for example, keeping required attribution). We’ll identify material third-party licenses in the delivered files where practical.
• 72-hour acceptance window. After Delivery, you have 72 hours to report material defects in writing to our support email. A “material defect” means the delivered files do not substantially match the preview you approved, fail to build or run when installed per our documentation, or are missing components shown in the preview. If you report a material defect within 72 hours, our sole remedy is repair and re-delivery at no additional cost within a reasonable period. After 72 hours, or upon re-delivery of repaired files, the Site Files are deemed accepted. No refunds are available for Site Files after Delivery (see Section 9).
• Portfolio and case-study rights. We may feature the public-facing, non-confidential elements of your delivered work, design, layout, public screenshots, and the URL once the site is live, in our portfolio, marketing, and case studies. “Non-confidential” excludes any business data, internal content, private pages, or anything behind authentication. You may opt out at any time by emailing our support address; we will remove the identified materials from public Rebuilt Studio channels within 30 days of your request.
• What’s not included. Content strategy, copywriting beyond what’s on the preview, custom photography, logo design, ongoing maintenance, paid advertising, email marketing setup, analytics configuration beyond basic install, accessibility auditing, legal/privacy policy drafting, and anything else not explicitly listed at checkout are not included.

Our limited IP warranty

We represent that, to our actual knowledge, the Site Files we deliver, as delivered and unmodified, do not infringe any U.S. copyright or registered U.S. trademark of a third party. If a third party brings a claim against you alleging that the Site Files as delivered and unmodified infringe a U.S. copyright or registered U.S. trademark, we will defend you against that claim and pay settlements or final judgments directly attributable to the covered portion of the Site Files, subject to the Section 11 liability cap and provided you: (i) notify us promptly in writing, (ii) give us sole control of the defense and settlement, and (iii) reasonably cooperate. This warranty does not cover: content you supplied or directed us to incorporate, your modifications to the delivered files, combinations with materials not provided by us, or third-party components governed by their own licenses.

Hosted add-on

If you add Hosted at checkout (or sign up for it later in writing) at $9.99/month:

• We deploy the delivered site to infrastructure we manage, connect the domain you specify, and configure the contact form to route submissions to an email address you provide. Install is included, there is no separate install fee.
• While the Hosted subscription is active, we run the site for you: hosting, infrastructure, basic monitoring, and small ongoing edits as defined in Section 6.
• You retain ownership of your domain, your email address, and any third-party services you provide. We strongly recommend rotating any temporary credentials we issue during install.
• If your existing setup blocks install, for example, a domain we can’t get DNS access to, an email provider that rejects our sending setup, or a hosting environment with restrictions we can’t work around, we’ll tell you and propose alternatives. If no workable alternative exists, we’ll refund any prepaid Hosted month that we couldn’t deliver against (the Site Files fee is non-refundable once delivered per Section 9).
• DMCA. For sites we host under the Hosted service, Rebuilt Studio operates as an online service provider under the Digital Millennium Copyright Act (17 U.S.C. § 512). Our designated DMCA agent and takedown procedure are published at rebuilt.studio/dmca.

Hosting and Edits

The Hosted subscription described in Section 5 covers ongoing hosting at $9.99/month. Small edits, copy changes, phone numbers, hours, photo swaps, new service descriptions, staff updates, are handled by us through the following structure:

• Months 1–6: Small edits are included with Hosted at no additional charge. Reply to any email with the request and we usually turn it around the same day.
• Month 7 and beyond: You can add the unlimited-edits tier at $50/month, billed alongside hosting, for the same reply-and-we-handle-it flow. We send a written notice at month 6 letting you opt in, and you can cancel the edits tier at any later point with 30 days’ notice.
• What counts as a "small edit": Phone numbers, hours, photos, service descriptions, copy tweaks, staff additions or removals, swapping out a CTA. Not redesigns, not structural rewrites, not new pages, not new integrations, those are out of scope and quoted separately if you ever want them.
• All ongoing services are billed separately from the Site Files fee.
• May be paused, changed, or terminated by either party on reasonable notice, with any prepaid unused balance refunded on a pro-rata basis.
• Don’t transfer any additional ownership beyond what Section 4 already grants.
• Carry no uptime, performance, or response-time guarantees unless we explicitly state them in writing for your engagement.
• May be updated under revised terms on 30 days’ email notice to the address we have on file; your continued use of the ongoing service after the effective date constitutes acceptance of the revised terms. If you don’t accept, you may terminate the ongoing service before the effective date and receive a pro-rata refund of prepaid hosting.

Your responsibilities, warranties, and indemnification

You represent and warrant that:

• You have the right to use every piece of content, imagery, trademark, logo, and data you give us or that we incorporate based on your instructions, and the right to grant us the licenses necessary to incorporate it.
• The business you’re buying the site for is yours, or you have authority to act on its behalf.
• You’ll use the delivered work only for lawful purposes and comply with all applicable laws, including consumer protection, privacy, accessibility, and advertising rules in your jurisdiction.
• You’ll not resell, sublicense, or repackage the Site Files (or any portion of them) as a template, product, or service for other businesses. You can, of course, use the files freely for your own business, that’s the point.

Indemnification by you

You will defend, indemnify, and hold harmless Rebuilt Studio and its owner, successors, and assigns from and against any third-party claim, demand, loss, damage, liability, or expense (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of the representations and warranties in this Section 7; (b) content, materials, trademarks, or instructions you provided to us; (c) your use of the delivered Site Files, including modifications you or third parties make after Delivery; or (d) your violation of law. This obligation survives termination.

Fees, taxes, and changes

• Prices. As listed at checkout at the time of purchase. We can change prices for future orders at any time; it doesn’t affect orders already placed.
• Taxes. Prices are exclusive of sales tax, VAT, GST, or similar. Where we are required to collect tax, it will appear at checkout or be invoiced separately. You are responsible for any taxes not collected by us.
• Change requests. Significant changes to the build after we’ve started, new pages, redesigns, scope beyond the preview you approved, are not included and may be quoted as additional work before we begin.
• Chargebacks. If you initiate a chargeback in lieu of contacting us through the process in Section 9, we reserve all rights and remedies available to us under applicable law and our payment processor’s merchant agreement, including the right to contest the chargeback and recover reasonable costs of doing so.

Refund policy

Before Delivery. If you cancel before we deliver the Site Files, email our support address and we’ll refund the Site Files fee in full.

72-hour acceptance window. If you report a material defect within 72 hours after Delivery (per Section 4), your sole remedy is repair and re-delivery at no additional cost.

After Delivery / acceptance. Once the Site Files have been delivered and the 72-hour window has closed (or you’ve accepted repaired files), the Site Files fee is non-refundable. This is because you have received everything you paid for and can use it independently of us.

Hosted subscription. There is no install fee. Hosted is billed monthly at $9.99/month. You can cancel any time; any prepaid month we couldn’t deliver against (per the narrow case described in Section 5, or if we decline your order under Section 2) is refunded on a pro-rata basis.

Ongoing Hosting and Edits. Handled per Section 6.

Informal resolution first. Before initiating a chargeback, filing in small claims court, or commencing arbitration, you agree to email our support address with a clear description of the issue and give us 30 days to respond and attempt resolution. Most things are fixable.

Disclaimers

Everything we deliver is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. Except for the limited IP warranty in Section 4, we disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, and error-free performance. We don’t guarantee any specific business result, traffic, leads, rankings, conversions, or revenue, from the site we build for you.

Limitation of liability

Cap on damages

To the maximum extent permitted by law, Rebuilt Studio’s total aggregate liability to you for all claims arising out of or related to these Terms or anything we deliver will not exceed the greater of (a) the amount you actually paid Rebuilt Studio for the specific engagement giving rise to the claim, or (b) the amount you actually paid Rebuilt Studio in the 12 months preceding the claim.

Excluded damages

In no event will Rebuilt Studio be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption, even if advised of the possibility.

Application to indemnities

The cap and exclusions in this Section 11 apply to every theory of liability, including our indemnification obligation under Section 4.

Carve-outs

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, fraud, or death or personal injury caused by negligence. Some jurisdictions don’t allow some of these limits; in those jurisdictions, the limits apply to the maximum extent permitted.

Third-party services

The delivered site may rely on third-party services (hosting, email delivery, form handling, analytics, fonts, CDNs, etc.). Those services are governed by their own terms and privacy policies. We’re not responsible for their outages, pricing changes, policy changes, or decisions to stop offering a service.

Intellectual property (summary)

• You own your content, your brand, your logo, and the delivered Site Files per the assignment in Section 4.
• We own our pre-existing templates, tooling, prompt libraries, and internal systems, and all improvements or derivatives of them. Nothing in these Terms transfers ownership of those to you beyond the embedded-use license in Section 4.
• Feedback you send us (suggestions, ideas, bug reports) may be used by us without obligation or compensation to you.

Force majeure

Neither party is liable for delay or failure to perform caused by events beyond reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, internet or utility outages, actions of third-party providers (hosting, email, DNS, CDN), or government action. The affected party will notify the other promptly and resume performance as soon as practicable. If performance is delayed by more than 30 days, either party may terminate the affected engagement; Rebuilt Studio will refund any prepaid, unearned fees for undelivered work.

Termination

These Terms remain in effect as long as any of the following is true: we owe you an active deliverable, you’re using ongoing services we offer, or any provision that by its nature should survive (ownership and license grants, indemnities, disclaimers, liability limits, arbitration, governing law) continues to apply. We may suspend or terminate ongoing services for non-payment or material breach of these Terms after reasonable written notice and an opportunity to cure (except where cure is not possible or the breach involves Section 7 warranties, prohibited conduct under Section 2, or non-payment, in which case suspension may be immediate).

Arbitration and dispute resolution

16.1 Informal resolution (required first step)

Before initiating arbitration or any legal proceeding, you agree to send a written notice of dispute to our support email with a clear description of the claim and your requested resolution. The parties will attempt in good faith to resolve the dispute by email for 30 days from the date the notice is sent. Neither party may initiate arbitration or court proceedings (other than a small-claims action permitted under Section 16.3) until the 30-day period has elapsed.

16.2 Binding arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or anything Rebuilt Studio delivers, including the validity, scope, or enforceability of this arbitration agreement, will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules if the claim exceeds the consumer threshold and you are not a consumer), which are available at adr.org. The arbitrator’s decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

• Seat of arbitration. Indianapolis, Indiana. The arbitration may be conducted by document submission, telephone, or video at the arbitrator’s discretion; in-person appearance will not be required unless the arbitrator orders it.
• Governing substantive law. Indiana law (see Section 17), except that the Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
• Arbitrator’s authority. The arbitrator may award any relief a court could award to an individual party under applicable law, subject to the limitations in these Terms (including Section 11). The arbitrator may not consolidate more than one party’s claims or preside over any form of representative or class proceeding.
• Costs. Arbitration fees will be allocated per the applicable AAA rules. Each party bears its own attorneys’ fees and costs unless the arbitrator awards otherwise under applicable law.

16.3 Small-claims carve-out

Notwithstanding Section 16.2, either party may bring an individual action in small-claims court in Indiana (or, at the buyer’s option, the small-claims court of the buyer’s county of residence in the United States) for any claim that qualifies under that court’s jurisdictional limits, so long as the action remains in small-claims court and on an individual basis.

16.4 Class-action waiver

You and Rebuilt Studio agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate the claims of multiple parties and may not preside over any form of class or representative proceeding. If this class-action waiver is found to be unenforceable as to a particular claim, then that claim (and only that claim) will be severed from arbitration and brought in the courts designated in Section 17, and the remainder of this Section 16 will remain in full force.

16.5 Opt-out of arbitration

You may opt out of this arbitration agreement by emailing our support address within 30 days of your first purchase with the subject line “Arbitration Opt-Out” and your full name and order email. If you opt out, all other provisions of these Terms remain in effect, and disputes will be resolved in the courts designated in Section 17.

16.6 Equitable relief

Nothing in this Section 16 prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

16.7 Survival

This Section 16 survives termination of these Terms.

Governing law and venue (for non-arbitrated matters)

These Terms are governed by the laws of the State of Indiana, USA, without regard to conflict-of-laws principles. For any dispute not subject to arbitration under Section 16 (including small-claims actions filed in Indiana, claims carved out under Section 16.3, equitable-relief actions under Section 16.6, or matters where Section 16 is found unenforceable), the exclusive venue is the state or federal courts located in Indiana, and you consent to personal jurisdiction there. The parties waive any right to a jury trial to the extent permitted by law.

Electronic agreement and notices

Electronic records and signatures

You consent to receive these Terms, related notices, and our records of your purchase electronically. Your checkout acceptance constitutes an electronic signature and has the same legal effect as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.

Notices

• To us: the support email address listed on rebuilt.studio.
• To you: the email address you used at checkout, or a replacement address you’ve provided to us in writing. You are responsible for keeping your contact email current.

Changes to these Terms

We may update these Terms for future orders. The version in effect at the time of your purchase governs that purchase. For ongoing services (Hosting and Edits), we follow the update procedure in Section 6. We’ll post the “Last updated” date at the top of this page and, for ongoing service customers, email notice of material changes.

Miscellaneous

• Entire agreement. These Terms, the Privacy Policy, what’s shown at checkout, and any written quote we send you are the entire agreement and supersede any prior discussions, proposals, or communications.
• No waiver. If we don’t enforce a provision, that’s not a waiver of our right to do so later.
• Severability. If any provision is unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent needed to make it enforceable.
• Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms to a successor entity in connection with a merger, acquisition, incorporation, reorganization, or sale of all or substantially all assets, on written notice to you.
• Headings. Section headings are for convenience only and do not affect interpretation.

Contact

Questions about these Terms? Email the support address listed on rebuilt.studio.